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3587 Heathrow Way
Medford, OR 97504
Phone: 541-858-8170
Fax: 541-858-8167
Contact: Jennifer Jones
Email: info@columbiacare....
Hours: 8:00am-5:00pm, Monday through Friday


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Residential Programs

ColumbiaCare supports the initiative to increase community integration by designing, developing, and operating residential treatment facilities and service programs for people with mental illness. Community integration and a complete continuum of care allows those with a mental illness to access the most clinically appropriate and least restrictive level of care based on individual readiness and need. It allows for flexible movement from more institutional settings to integrated community settings that provide adequate supports and treatment services, and which promote increased self-sufficiency, well being and health. In addition to moving away from the “warehousing” of people who have a mental disability, community-based residential treatment facilities can provide better care in a dramatically less expensive treatment environment, saving taxpayer dollars.

ColumbiaCare provides the following levels of residential treatment:

Short-Term Crisis Resolution Centers (for children and adults)
CRCs are state licensed, locked or non-locked community-based facilities with a service capacity for 6 or more adults with mental illness. CRCs are an important link in the continuity of care between long term hospitalization and completely independent living. They can serve as a less restrictive and more clinically appropriate treatment option for persons who are in psychiatric crisis but who do not need the medical capabilities of an acute care hospital, and can also result in significant cost savings.

Secure Residential Treatment Facilities (SRTF)
SRTFs are state licensed, community-based, locked facilities that restrict a residents exit from the facility or its grounds through the use of approved locking devices on resident exit doors, gates or other closures for the purpose of protecting the public. This level of care may be prescribed for clinical purposes and for the protection of the residents living there. SRTFs may serve those under the jurisdiction of the Psychiatric Security Review Board, civilly committed clients who are stepping-down from the state hospital, and occasionally those who are voluntarily seeking and in need of this level of care and do not need to be committed to state hospitalization, or any combination thereof. Each SRTF is specifically designed, constructed and staffed based on the population served.

Residential Treatment Facilities (RTF)
RTFs are state licensed, non-locked, community-based facilities with a service capacity for 6 or more adults with mental illness. RTFs may serve those under the jurisdiction of the Psychiatric Security Review Board, civilly committed clients stepping down from the state hospital, or any combination thereof. Each RTF is specifically designed (or modified), constructed and staffed based on the population served.

Residential Treatment Homes (RTH)
RTHs are state licensed, non-locked, community-based homes with a service capacity of 5 or less adults with mental illness. RTHs may serve those under the jurisdiction of the Psychiatric Security Review Board, civilly committed clients stepping down from the state hospital, or any combination thereof. Each RTH is specifically designed (or modified), constructed and staffed based on the population served.

Supportive and Transitional (Semi-Independent) Housing
Supportive Housing programs are generally unlicensed and provide supported independent living and other minimally structured settings where services and housing are made available to persons with mental illness, and can include the following, on both transitional or permanent basis.



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